Privacy Policy
Thank you for visiting the BirdVetNearMe website and/or mobile applications (collectively referred to as the “Website”). The terms “we,” “us,” and “our” denote BirdVetNearMe. The term “you” refers to the user who interacts with the Website, contributes content, and/or completes a booking through the Website or via our customer service agents.
This Privacy Policy outlines our practices concerning the collection, use, and disclosure of information about you and your pets in connection with your use of our services, including those offered through our Website, emails, and mobile applications (collectively referred to as the “Service”). By using the Service, you agree to our collection, use, and disclosure of your information as described in this Privacy Policy.
Account Information
If you decide to create an account on BirdVetNearMe, we may collect and utilize your full name, email address, zip code, and any additional information you provide during registration, including your gender and date of birth. Your name and any photo you upload during the registration process could be publicly visible on your account profile. If you suspect that someone has created an unauthorized account using your identity or likeness, you can request its removal by emailing contact@birdvetnearme.com.
Public Content
The information you provide through the Service—such as your reviews, tips, photos, videos, check-ins, comments, likes, posts, events, bookmarks, friends, lists, compliments, and account profile—is intended for public viewing. We may showcase this information via the Service, share it with businesses, and further distribute it to a wider audience through third-party sites and services.
Information We Collect And How We Use It
When you use the service, we collect and store information about you and your avian companion. We use this information to fulfill your requests, provide the service’s functionality, enhance its quality, personalize your experience, track its usage, offer feedback to third-party businesses, display relevant advertising, market the service, provide customer support, communicate with you, back up our systems and enable disaster recovery, improve the service’s security, and comply with legal obligations.
Cookies
We and our third-party partners may use cookies, web beacons, tags, scripts, and local shared objects such as HTML5 and Flash (often called “flash cookies”), advertising identifiers (including mobile identifiers like Apple’s IDFA or Google’s Advertising ID), and similar technologies (collectively referred to as “Cookies”) in connection with your use of the Service, third-party websites, and mobile applications. Cookies may contain unique identifiers and can be found on your computer or mobile device, in the emails we send, and on our web pages. They may transmit information about you and your use of the Service, including your browser type, search preferences, IP address, data related to advertisements displayed to you or that you have clicked, as well as the date and time of your interactions. Cookies can be persistent or limited to a single session.
We use cookies to enhance our processes, ensuring that the service operates as you expect. For example, we may utilize a cookie to determine whether you have already registered for an account. We also employ cookies for authentication, security, and compliance purposes, aimed at preventing fraud, safeguarding your data from unauthorized access, and fulfilling legal obligations. For instance, we might use cookies to check if you are logged in. Additionally, we may use cookies for preferences to remember how you like the service to function and appear. For example, we might use a cookie to indicate whether you have declined to allow us to access your phone’s geo-location data.
We may use cookies to send notifications that inform you about options we believe could enhance your experience with the Service. For example, we might implement a cookie that prevents us from displaying the signup notification if you have already seen it. We may also use cookies to make advertising more relevant for users and more beneficial for advertisers. For instance, we could use cookies to deliver interest-based ads based on your visits to other websites or to inform us if you have recently clicked on an ad. Additionally, we may use cookies for analytics to help us understand how visitors interact with the Service. For example, we might use a cookie to demonstrate how our search suggestions relate to your interactions on the search page.
You can disable some (but not all) cookies through your device or browser settings, although this may impact the service’s functionality. The process for disabling cookies can differ depending on the device and browser, but it is usually located in the preferences or security settings. For example, iOS and Android devices offer settings intended to limit various types of ad tracking. Remember that altering these settings does not prevent all advertisements from being displayed to you.
With Whom Your Information May Be Shared
Third parties may obtain information about you in the following ways:
Advertisers
We may permit third parties to use cookies via the Service to collect the same type of information for the same purposes that BirdVetNearMe does for itself. By doing so, BirdVetNearMe complies with the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising. Third parties may combine the information they gather with other data they have about you from various sources. While we do not necessarily have access to or control over the cookies they utilize, you can opt out of some of their practices through the Network Advertising Initiative, Omniture, Digital Advertising Alliance, and Privacy Choice. Please be aware that opting out does not remove all advertisements from being displayed to you. Additionally, we may share non-personally identifiable information about you with third parties, such as location data, advertising identifiers, or a cryptographic hash of a common account identifier (like an email address) to facilitate targeted advertising. You might also be able to limit our sharing of some of this information through your mobile device settings, as mentioned earlier.
Service Providers
We may rely on third-party providers to support or deliver certain services available through the Service, such as bookings. We may also depend on these providers to perform specific tasks related to your use of the Service, including communications, hosting services, network security, technical and customer support, tracking and reporting functions, quality assurance testing, payment processing, our marketing efforts for the Service, and other responsibilities. We might share your information with these third-party providers so that they can deliver their services or fulfill your requests. These providers may share with us any information they collect from or about you in connection with delivering their services or fulfilling your requests. Third-party providers may also share this information with their subsidiaries, joint ventures, or other companies under common control. Some of our web pages may use framing techniques to display content from our third-party providers while maintaining the look and feel of the Service. In such cases, please be aware that the information you provide is sent to the third party.
Aggregate Information
We may share user information in the aggregate with third parties, such as advertisers and content distributors. For example, we may disclose the number of users who have been exposed to or clicked on advertisements.
Business Transfers
We may share information about you or from you with our parent companies, subsidiaries, joint ventures, or other entities under common control. In such instances, we will require them to comply with this Privacy Policy. If another company acquires BirdVetNearMe or substantially all of our assets, that company will possess the same information and assume the rights and obligations regarding that information as outlined in this Privacy Policy.
Businesses on BirdVetNearMe
We may share information about you, including your age, gender, devices, and how you use the Service (like the businesses you bookmark or call), with the companies listed on BirdVetNearMe. You can adjust your settings to control the amount of information we share. Additionally, if you call a business through or in connection with the Service, we may share details about your call with that business, which they would have received had you called them directly. This includes the date and time of your call, as well as your phone number. You might be able to limit our ability to collect and share your phone number through your phone’s settings or your phone service provider.
Investigations
We may investigate and disclose information about you if we reasonably believe that such investigation or disclosure (a) is necessary to comply with legal processes and law enforcement directives, such as a search warrant, subpoena, statute, judicial proceeding, or other legal processes served on us; (b) aids in preventing, investigating, or identifying potential wrongdoing related to the Service; or (c) protects our rights, reputation, property, or those of our users, affiliates, or the public. If you flag or otherwise report content to BirdVetNearMe through the Service, we may share the details of your complaint with the contributor of that content to give them a chance to respond.
Links
The Service may contain links to unaffiliated third-party services. Except as set forth herein, we do not share your personal information with these services and are not responsible for their privacy practices. We suggest you read the privacy policies of or applicable to all such third-party services.
Third-Party Accounts
If you sign up for BirdVetNearMe using a third-party service like Facebook or connect your BirdVetNearMe account to an account with a third-party service such as Facebook or Twitter, we may receive information about you from that service.
In certain circumstances, we may disclose information about you to third parties if we determine, at our sole discretion, that such disclosure is necessary: (a) to protect BirdVetNearMe’s systems, assets, employees, members, and customers; (b) to ensure the integrity and operation of BirdVetNearMe’s business and systems; or (c) to comply with legitimate and enforceable governmental requests, subpoenas, or court orders. We may choose to comply with or disregard such requests or orders at our sole discretion. BirdVetNearMe’s right to disclose information, including but not limited to user profile information (name, email address, etc.), IP address and traffic information, usage history, and posted content, shall take precedence over any other terms of this Privacy Policy.
Controlling Your Personal Data
Other users might be able to recognize you or connect you to your account if you share personal information in the publicly posted content. You can lower the chances of being personally identified by using the Service pseudonymously; however, this may diminish the credibility of your contributions to the Service.
Please note that the messages you send or receive using the Service are private only to the extent that both you and the person you are communicating with uphold their privacy. For example, if you send a message to another user, that user might choose to share it publicly. Furthermore, BirdVetNearMe may access and disclose such messages during investigations related to the use of the Service.
Users can send data erasure requests to contact@BirdVetNearMe.com
Data Retention And Account Termination
Upon a reasonable request submitted to contact@BirdVetNearMe.com, we can close your account and remove your public posts from view or dissociate them from your account profile. However, we may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. For instance, we may retain information to prevent, investigate, or identify potential wrongdoing related to the Service or to comply with legal obligations. Please be aware that businesses cannot remove their business listings, ratings, or reviews by closing their accounts.
Children
The service is intended for general audiences and is not targeted at individuals under 18. We do not knowingly collect personal information from anyone under 18. If you become aware that a child has provided us with personal information, please contact us. If we become aware that a child has provided us with personal information, we will take steps to remove that information and terminate the child’s account.
Security
We adhere to widely accepted industry standards to safeguard the personal information you submit to us, both during transmission and after we receive it. However, no method of transmission over the Internet or through mobile devices, nor method of electronic storage, is completely secure. Therefore, although we make every effort to use commercially acceptable practices to protect your personal information, we cannot guarantee its absolute security.
Contact Information
If you think that BirdVetNearMe has not followed this Privacy Policy, you can reach out to us by email at contact@BirdVetNearMe.com.
International Data Transfer
For users living in the European Union, please be aware that the personal data we collect from or about you may be transferred, processed, and stored outside the EU for the purposes outlined in this Privacy Policy, including in the United States of America. We take our users’ privacy seriously and, as such, implement measures to protect your information, ensuring an adequate level of data protection that meets EU standards.
If you would like more information about your personal data and its use in relation to this Service, including the correction of any inaccurate details, please reach out to us at the address provided above. We will take the necessary steps to verify your identity before sharing any personal data with you. We will respond to valid and verified requests regarding personal data within 30 days, or as otherwise required by applicable law.
Modifications To This Privacy Policy
We may revise this Privacy Policy from time to time. The most current version will govern our collection, use, and disclosure of information about you. By continuing to access or use the Service after those changes become effective, you agree to the revised Policy.
Revised and Effective as of March 20, 2025
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